Frequently Asked Questions
Everything you need to know about enhancing your living space with Fittes.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days for standard shipping.
Do you offer international shipping for home goods?
Currently, Fittes ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home items?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture or final sale decor items are non-refundable.
How can I track the status of my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, all Fittes furniture pieces come with a one-year limited warranty against manufacturing defects to ensure the highest quality for your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.